Refund Policy

At Video & TV Cast App, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may request a refund within the specified time period as outlined below.

How to Request a Refund?

To request a refund, please follow these steps:

Please check your Device ID displayed on the screen
You can find your Device ID in the app settings or on the main screen.
Or go to Your billing invoice, get the Invoice No.
Check your email for the purchase confirmation or invoice that contains your Invoice Number.
Send to us the number via email
Contact us via email at dev.info@eightkimedia.com with your Device ID or Invoice Number. Please include your reason for requesting a refund.
Wait for processing
We will review your request and process your refund according to our refund policy terms.

What Happens After a Refund is Processed?

Once a refund is successfully processed:

A. All your data will be deleted from our database.

Upon successful refund processing, all personal data associated with your account and purchase will be permanently deleted from our systems in accordance with our privacy policy.

B. Services will no longer be provided, and you will no longer be able to use the app.

After the refund is processed, your access to premium features and services will be revoked. You will be reverted to the free version of the app, or if applicable, the app may become non-functional depending on the type of purchase refunded.

Important Notice

Don't Forget, the refund will be before 7 days ending!!

Refund requests must be submitted within 7 days of your original purchase date. Refund requests submitted after this period may not be eligible for processing. Please ensure you submit your refund request with all required information (Device ID or Invoice Number) before the 7-day period expires.

Refund Eligibility

Refunds are available under the following conditions:

Refund request must be submitted within 7 days of purchase
You must provide valid Device ID or Invoice Number
Refunds may not be available for certain promotional or discounted purchases
Digital products and services are subject to the refund policies of the platform where you made the purchase (App Store, Google Play, etc.)

Please note that refund policies may vary depending on the platform where you made your purchase. For purchases made through app stores (Apple App Store, Google Play Store, etc.), their respective refund policies will apply.

Contact Us for Refunds

Contact Information

Email: dev.info@eightkimedia.com

When contacting us for a refund, please include:

Your Device ID or Invoice Number
Date of purchase
Reason for refund request
Any additional information that may help us process your request

We will respond to your refund request within 2-3 business days. Please allow additional time for the refund to appear in your account, as processing times may vary depending on your payment method and financial institution.